Privacy Policy

MerryMango LLC ("MerryMango," "we," "us," or "our") operates the website at merrymangoai.com. This policy explains what information we collect, how we use it, and your rights with respect to it.

We keep this policy short and plain on purpose. If something is unclear, email us and we'll answer directly.

1. Information We Collect

Information you give us directly:

• Your name, email address, and any details you include when you contact us or complete an inquiry form
• Booking information (name, email, calendar availability) when you schedule a call through our booking system
• Project-related content, files, and communications you share during an engagement

Information collected automatically:

• Standard web server logs (IP address, browser type, pages visited, referral source, time and date of visit)
• Anonymous usage statistics collected through analytics tools (see Section 4)

2. How We Use Your Information

• To respond to your inquiries and schedule discovery calls
• To deliver, manage, and improve the services you engage us for
• To send you project updates and relevant communications related to an active engagement
• To understand how our website is used and improve its performance
• To comply with applicable laws and protect our legal rights

We do not send unsolicited marketing emails. We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our website uses cookies and similar tracking technologies primarily for analytics purposes. These cookies collect data in aggregate and anonymous form — they do not identify you personally.

You can disable cookies in your browser settings at any time. Doing so will not affect your ability to browse the site, though some features may behave differently.

4. Third-Party Services

We use a small number of trusted third-party tools to operate our business. Each has its own privacy policy governing how it handles your data:

• Cal.com — appointment scheduling. Your booking information is processed by Cal.com.
• Google Analytics — anonymous website traffic analysis. Google may process data in accordance with its own terms.
• Email providers — for delivering and receiving email communications.

We select partners who maintain reasonable data protection standards and we limit the data shared with them to what is necessary.

5. Data Retention

We retain contact and project information for as long as it is reasonably needed to manage our business relationship with you. Analytics data is retained per the defaults of the analytics provider. You may request deletion of your personal data at any time (see Section 7).

6. Data Security

We take reasonable technical and organizational precautions to protect your information from unauthorized access, loss, or disclosure. That said, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict how we process your data
• Receive a portable copy of your data

To exercise any of these rights, email us at hello@merrymangoai.com. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of that information, and to opt out of any sale of your information. We do not sell personal information. To submit a request, contact hello@merrymangoai.com.

9. EEA and UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, our legal basis for processing your personal data is typically our legitimate interest in communicating with prospective and current clients, or the performance of a contract. You have the right to lodge a complaint with your local supervisory authority if you believe we have handled your data unlawfully.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated to active clients by email.

12. Contact

Questions about this policy or your data? Reach us at hello@merrymangoai.com. We aim to respond within one business day.

MerryMango LLC · Seattle, WA · United States